Landlord services

Protecting your property, supporting your tenants, managing the detail.

Being a landlord involves considerably more than collecting rent. Finding the right tenant, keeping on top of compliance, arranging repairs and answering day-to-day questions all take time, organisation and attention to detail.

Our role is to handle that professionally while keeping you informed. Whether you own one rental property, a growing portfolio or a residential investment development, we tailor the service around your property, your objectives and how involved you want to be.

What we can take on

• Property marketing and tenant sourcing
• Referencing and tenancy administration
• Rent collection and arrears monitoring
• Property inspections
• Maintenance coordination and contractor management
• Compliance support
• Tenant communication
• Tenancy renewals and changes
• Reporting
• End-of-tenancy management

Choose the level of service that suits you

Letting only

For landlords who want professional help finding a tenant but prefer to manage the tenancy themselves. Rental appraisal, marketing, viewings, applicant management, referencing, Right to Rent, tenancy administration and handover.

Suits landlords who want support finding a suitable tenant while keeping day-to-day management in their own hands.

Rent collection

For landlords who want help with rent payments without handing over full management. Collection, payment monitoring, landlord statements, arrears communication, reconciliation and reporting.

Suits landlords who deal with maintenance and tenants directly but want the financial administration handled properly.

Fully managed

A comprehensive service where we manage the property and tenancy on your behalf: marketing, tenant sourcing, referencing, tenancy administration, rent collection, tenant communication, maintenance, inspections, compliance administration, contractor management, arrears monitoring, renewals and regular reporting.

Suits landlords who want a professional team handling the day-to-day.

Compare the packages and what determines the fee

Finding the right tenant

A successful tenancy starts with finding a suitable tenant, and that is worth doing properly rather than quickly.

01Property preparation

We advise on presentation, photography, pricing and what the property needs before it goes to market.

02Marketing

Your property is presented across the relevant property portals, digital channels and our own marketing.

03Enquiry management

We respond to prospective tenants and give them accurate information about the property.

04Viewings

We coordinate and conduct viewings as agreed with you.

05Applicant assessment

We manage the application and referencing process in line with the applicable requirements.

06Tenancy progression

Once an applicant is approved, we coordinate the steps towards the tenancy starting.

Rental appraisal

Setting the right rent matters. Priced too high, a property sits empty and the asking rent gets reduced anyway. Priced too keenly, you give away return you did not need to.

Our appraisal considers property type, location, size, condition, specification, furnishing, parking, outdoor space, comparable rental properties, current market conditions and local demand.

Rental values move, so we can review the position as part of ongoing management.

Rent collection and arrears

Where rent becomes overdue we monitor the account, communicate with the tenant, notify you, keep proper records and follow the agreed escalation process.

More on rent collection

Maintenance and repairs

When a tenant reports a repair we assess it, establish whether it is urgent, arrange an appropriate contractor where authorised, communicate with the tenant, monitor progress, obtain quotations where appropriate and keep you updated.

For larger or higher-value works we seek your approval first, subject to the management terms and any emergency provisions.

More on maintenance and repairs

Compliance support

Private landlords carry a range of legal and regulatory responsibilities. Depending on the property and service, we can help administer and monitor gas safety, electrical safety, smoke and carbon monoxide alarms, energy performance documentation, Right to Rent, deposit requirements, property licensing, prescribed information and tenancy documentation.

More on inspections and compliance

When a tenancy ends

We can handle the end-of-tenancy process: communicating requirements, arranging check-out, reviewing condition against the inventory, coordinating outstanding repairs, reviewing balances, handling keys, preparing deposit information and getting the property ready to re-let.

Any proposed deposit deduction must be supported by evidence and dealt with through the applicable deposit protection scheme.

For portfolio landlords

With multiple properties, consistency starts to matter more than anything else. We can provide centralised communication, portfolio reporting, tenancy monitoring, maintenance coordination, compliance tracking, rent monitoring, inspections and portfolio-level reviews.

Common questions

Do you manage individual rental properties?

Yes. The service works for a single property as well as a larger portfolio.

Can I use your tenant-finding service without full management?

Yes, letting only is available.

Do you arrange repairs?

For managed properties, we coordinate maintenance and repairs within the agreed management authority.

Can I stay involved in managing my property?

Yes. The level of involvement is agreed as part of the service.

Do you provide legal advice?

No. We provide property management and administrative support. Where legal advice is needed, we will tell you and recommend you take it independently.

Important information

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